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Engineered Cooling delivers value beyond an HVAC service agreement. We help reduce the cost and worry of owning and operating your facility. Our skilled technicians keep mission critical facilities running at peak performance.

"Engineered Cooling is valuable and preferred vendor/partner... minimizing downtime in our central chilled water plants and reducing operating costs of equipment."

Purchasing Manager, Multinational Pulp & Paper Company

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MULTINATIONAL PULP & PAPER COMPANYA World of Products that People Rely on Every Day

Published: December, 30 2014

"Engineered Cooling Services is a valuable and preferred vendor/partner of Multinational Pulp & Paper Company... minimizing downtime in our central chilled water plants and reducing the owning and operating costs of [the] equipment."

~ Purchasing Manager Multinational Pulp & Paper Company

COMPANY

  • $15+ Billion Revenue
  • 30,000+ Employees

FACILITY AT A GLANCE

  • 12,000 tons of cooling
  • 16 chillers

CASE STUDY HIGHLIGHTS

  • Over 50% reduction in emergency repairs
  • DDC upgrade

THE CHALLENGE

Multinational Pulp & Paper Company (SPP) had experienced a growing number of expensive emergency repairs and increasing downtime for equipment failure during recent years at their sprawling paper mill complex in Alabama. Their contracted maintenance provider was providing deficient maintenance which nearly led to breakdowns for several critical industrial machines. In addition, the control systems at the plant were showing their age and contributing to a higher cost of operations. SPP needed a maintenance provider who could quickly repair or replace the equipment while upgrading the controls system, lowering risk and costs for the company. They needed a service partner who could help them increase their production uptime and lower their cost of operations, securing the future for both the plant and the company.

THE SOLUTION

Engineered Cooling Services had established a high-quality reputation with the plant since 2003 when they first began providing basic test and inspect services for the chillers. Because of the exceptional service and expertise Multinational Pulp & Paper Company saw in ECS, they approached ECS in 2010 to negotiate a long-term full service contract across the entire plant and facility. Since taking over the maintenance at the facility, emergency repair calls have dropped over 51% and continue to fall. Downtime has decreased dramatically at the plant, leading to more capacity and more output for SPP.

ECS immediately set out to fix the critical problems caused by years of substandard maintenance provided by the previous service companies. Many major components had to be replaced, which ECS did on schedule and on budget, with minimal impact to the plant’s operations. The remaining equipment was quickly repaired to optimal operating condition. The aging controls at the facility were also upgraded to a state-of-the-art Siemens© direct digital control (DDC) system, providing centralized operational command. ECS self-performs the controls work as a Siemens Solution Partner™, providing system optimization as part of the ongoing service agreement.

Since taking over the maintenance at the facility, emergency repair calls have dropped over 51% and continue to fall. Downtime has decreased dramatically at the plant, leading to more capacity and more output for SPP. ECS has 3 full-time staff dedicated to the facility and is on-call around the clock through a 24/7 emergency call line should an emergency arise at any time. Due to ECS’ success at the plant, SPP negotiated for ECS to take over services for two other facilities in the region. Both facilities have experienced results similar to the Alabama plant, seeing dramatic reductions in total operational cost, emergency repairs and downtime.

ABOUT THE CLIENT

Multinational Pulp & Paper Company (client’s real name has been hidden) is a global leader in the paper and packaging industry and supplies a wide range of products that people rely on every day. The company produces uncoated papers and industrial and consumer packaging. The company also offers printing, packaging, graphic arts, maintenance and industrial products. SPP has operations across the world, and employs thousands of people in many countries.

HOW CAN WE HELP YOUR BUSINESS GROW?

Established in 2002 in Pensacola, Florida, Engineered Cooling Services (a Service Logic company) initially focused on heavy industrial and educational facilities specializing in chiller services. Over the years our offerings have grown to a full suite of services related to technical and mechanical systems. Engineered Cooling Services has also grown geographically to be able to respond locally to all of our clients in the Southeast. Our strategic locations in our local markets of Mobile, Montgomery, Tallahassee, Gulfport, Pensacola and Orlando allow us to effectively serve all markets in the Southeast.

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Engineered Cooling - A Service Logic Company
2801 N Davis Highway • Pensacola, FL 32503 • Local Phone: (850) 432-7656Fax: (850) 432-7657Email: info@engineeredcooling.com
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